Privacy policy

Last updated: 21 October 2026

This policy explains what information StarClub (“we”, “us”) collects when you use the StarClub app and website, why we collect it, who we share it with, and the choices you have. By using StarClub you agree to this policy.

1. Information we collect

Account information: your name, username, email address, profile picture, date of birth or age, gender (if you choose to add it) and the details from Google sign-in if you use it.
Content you create: messages in rooms and chats, posts and photos you share in Moments, stories, and the audio and video you stream in live rooms. Live audio and video are relayed in real time and are not recorded by us.
Purchases: the packs you buy and their status. Card and UPI payments are processed by Google Play, Razorpay or Stripe — we do not receive or store your full card details.
Activity: rooms you join, gifts you send and receive, games you play, levels and rewards.
Device and technical data: device model, operating system, app version, IP address (used to tell your country for payments and to prevent fraud), crash logs and a push-notification token.
Permissions you grant: microphone (to speak in rooms), camera (for Video Live and photos), photos (to upload pictures) and notifications. You can turn these off in your phone's settings.

2. How we use it

To run the app: create your account, connect you to rooms, deliver messages, gifts and payments.
To keep StarClub safe: detect fraud, spam and abuse, review reports and enforce our Terms.
To improve StarClub: understand which features are used and fix problems.
To contact you about your account, purchases and important changes, and — if you allow it — with notifications about activity you care about.

3. What others can see

Your username, profile picture, level, StarClub ID and public profile are visible to other users. What you say or show in a live room is seen and heard by everyone in that room. Agencies you join can see your hosting activity and earnings targets, but not your private messages or wallet.

4. Who we share it with

Service providers who help us run StarClub, such as hosting, real-time audio/video, push notifications (Google Firebase) and payment processors (Google Play, Razorpay, Stripe). They may only use your data to provide their service to us.
Law enforcement or authorities when required by law, or to protect the safety of our users.
We do not sell your personal information.

5. How long we keep it

We keep your information while your account is active. When you delete your account, your profile, photos, posts and messages are removed after a 30-day grace period. We keep payment and gift records that the law requires us to keep, with your personal details removed.

6. Your choices and rights

Edit your profile at any time in the app.
Block or report people, and control notifications.
Delete your account from Me → Settings → Delete my account — see how deletion works.
Ask us for a copy of your data or to correct it by writing to support@starclubsupport.com.

7. Children

StarClub is for people aged 18 and over. We do not knowingly collect information from anyone under 18. If you believe a minor is using StarClub, please report the account or contact us and we will remove it.

8. Security

We use encryption in transit, restricted access and encrypted storage for sensitive keys to protect your information. No system is perfectly secure, so please use a strong password and keep it private.

9. Changes

We may update this policy. If the changes are significant, we will tell you in the app before they take effect.

10. Contact

Questions about privacy? Email support@starclubsupport.com.